Frequently Asked Questions

Auto Detailing & Booking FAQs

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Information Index

Care & Scheduling

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Miles City Shop Line
(406) 951-1000
What is the difference between Express Interior and Full Interior detailing? +
Express Interior ($90): A targeted 3-hour refresh designed for routine maintenance. It includes interior vacuuming, surface wipe-down, interior windows, and floor-mat cleaning. It does not include full deep extraction or stain removal.

Full Interior (starts at $150): A thorough deep clean that includes deep vacuuming of seats, carpets, floor mats, trunk, surface detailing, interior windows, headliner cleaning, and appropriate light spot cleaning.
Are full seat and carpet shampoos included in detailing packages? +
Deep extraction shampoos are optional add-ons and are not included in base packages. You can add Full Cloth Seat Shampoo for +$20 (cloth seats only) or Full Carpet Shampoo for +$20. For Express Interior services, an optional Light Shampoo / Extra Time add-on is available for +$20 for targeted small-area cleaning.
How does Odor Removal work and what is included? +
Odor Removal is $80 with cabin filter replacement or $60 without filter replacement. It includes full carpet shampoo, applicable cloth seat shampoo, enzyme treatment / counteractant, ozone treatment in an unoccupied vehicle, and a finishing fogger. The $80 package includes both cabin filter replacement and a filter freshener (Black Ice or Fresh Linen) with no duplicated component charges. Complete odor removal cannot be guaranteed due to severe deep-seated contamination. (Unbundled cabin filter alone is $20, freshener is $15 when applicable and not bundled).
What time do I drop off my vehicle for detailing? +
All regular detail drop-offs are scheduled for 8:00 AM, Monday through Saturday (including approved 8:00 AM Saturday appointments). Please arrive promptly at 8:00 AM on your scheduled date.
How long does the Full Interior + Full Exterior combo take? +
The Full Interior + Full Exterior combo ($250 after $20 discount) requires at least one full booked day, even if dropped off the previous evening. Depending on vehicle condition, an additional night stay may be needed. There is no guaranteed pickup time; all handoff times are coordinated directly with Brian.
Is mobile detailing available for all packages? +
Mobile detailing is strictly limited to the Express Interior ($90) package only. Mobile availability requires direct weather, travel, and Brian's confirmation. All other detailing and repair services are performed in-shop at 670 N Stacy Ave., Miles City, MT.
Why do prices say "STARTS AT"? +
Listed pricing represents starting estimates based on standard vehicle sizes and typical soil levels. Final estimates depend on vehicle size and overall condition upon inspection. Excessive pet hair or unusually dirty vinyl may incur an extra charge (generally +$20 each), determined on a case-by-case basis by Brian.
How do I book an appointment or ask a question? +
To book, simply click Book a Detail to select your package and drop-off date. If you need help choosing a menu item or have repair questions, call or text (406) 951-1000 for AI receptionist assistance or to request a callback from Brian.
What optional add-ons, wiper replacements, and small services do you offer? +
Optional extras include Windshield Wipers ($30 fixed), Cabin Air Filter Replacement ($20 when equipped), Cabin Air Filter Freshener ($15), Hardwired Dash Camera Package ($200 including camera and installation), Oil Change Service ($25 plus oil cost), Driver's Floor Mat Protective Wrap (usually free; additional carpet/mat coverage quoted individually), Vinyl Trim / Sticker Removal (quoted by job), and Small Repair Labor ($80/hr plus parts).

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